Service Design Evening classes  

Basics of Service Design Course / Palvelumuotoilun perusteet – 2 ECTS

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This basic course on service design starts with the discussion on what the service design is and what are its possible future developments. Secondly, presents the most important service design tools and stages of the design process where these tools can be utilised. Then, the course looks into user experiences and the value co-creation. Lastly, different service design tools are adopted and tested in the co-design workshop setting.

 

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Service Design Project Course / Palvelumuotoilu – 4 ECTS

 

The main aim of this course is student ability to utilize individual service design expertise in practical development and innovation project. Student understands service characteristics and knows how to take these into account when redesigning or developing new service design concepts. Students get familiar with service design process model and utilising appropriate service design tools at certain stage of service development. Student demonstrates application of service design knowledge on practical project of selected services by proposing service design improvements.

 

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